Ledger Getting Started Hub — ledger.com/start

Welcome to the Ledger Getting Started Hub. This guide walks you through everything you need to know about setting up and securing your Ledger device — from unboxing to sending your first crypto transaction. Whether you’re using a Ledger Nano X, Nano S Plus, or Stax, this guide is built to help you start safely and confidently.

Start your secure crypto journey with Ledger — a trusted hardware wallet used by millions worldwide.

What Is Ledger?

Ledger® is a hardware wallet brand that offers secure offline storage for your cryptocurrencies and NFTs. Unlike software wallets, Ledger devices keep your private keys offline and protected from hackers, phishing, and malware.

With support for thousands of tokens and seamless integration with Ledger Live, it offers convenience and unbeatable security in one compact device.

Ledger Devices Overview

1. Setting Up Your Ledger Wallet

Step 1: Unbox Your Device

Check the box for tampering and confirm that the anti-tamper seal is intact. Inside, you should have:

Step 2: Go to ledger.com/start

This is the official Ledger setup portal. Never trust third-party websites or YouTube tutorials that ask you to download unofficial apps.

Step 3: Download Ledger Live

Ledger Live is the official software companion for your hardware wallet. Use it to manage your assets, update firmware, and verify transactions.

Step 4: Initialize the Device

Follow on-screen prompts to set up your new device. You’ll be asked to:

  1. Choose a PIN code (4-8 digits)
  2. Write down your 24-word recovery phrase on the provided sheet
  3. Confirm the phrase by entering selected words back
Your 24-word recovery phrase is your master key. If you lose this, you lose access to your crypto — forever.

2. Using Ledger Live

After device setup, Ledger Live becomes your command center. Here’s what you can do:

3. Keeping Your Ledger Secure

Never Share Your Recovery Phrase

Ledger will NEVER ask for it. Anyone who has your 24 words can access all your funds.

Use a Strong PIN

Use an unpredictable PIN and never write it on or near the device.

Update Firmware Regularly

Ledger releases firmware updates that improve security. You can check and update via Ledger Live.

Validate Every Transaction

Always confirm transactions on your Ledger screen. If the screen shows something different than your computer, cancel immediately.

4. Common Issues & Troubleshooting

Device Not Recognized?

Try another USB cable or port. Ensure you’ve unlocked the device with the correct PIN before launching Ledger Live.

Recovery Phrase Lost?

If your Ledger is still functional, move funds to a new wallet ASAP. If the device is lost and you don’t have the phrase, funds are unrecoverable.

Firmware Update Failed?

Ensure you’re using the official Ledger Live app and follow prompts carefully. Disconnect and try again if stuck.

Receiving Phishing Emails?

Ledger will never ask you to share sensitive info by email or link. Double-check all links and report phishing attempts to security@ledger.com.

5. Advanced Tips for Power Users

6. Supported Assets

Ledger supports over 5,000 tokens and dozens of blockchains, including:

7. Best Practices

"Your Ledger is only as secure as your habits. Treat your crypto like digital cash — protect it wisely."

Need Help?

Visit the Ledger Help Center for:

Go to ledger.com/start